Have You Thanked Your Competitors Lately?
Competition in the business world is often viewed as a negative
thing, but it doesn't have to be. Competition can benefit you, your
competitor, and especially your customer!
Let's look at some of the ways in which competitors can help you:
- They prevent you from becoming lazy and overly comfortable in your
business practices.
It's easy to feel confident and relaxed in your
business if you have a unique product that everyone wants. You don't
feel any pressure to better yourself or your product. Everyone wants
it, so it must be good as it is, right? Then one day another company
comes along that begins offering similar products that are just a
little bit better than yours. Uh-oh! Now you feel the pressure to
perform. You don't want to lose your customers, so you need to
continuously improve your product and your level of customer
service. You now need to give your customers a stronger reason to
keep coming back to you.
- They encourage you to be more creative.
So, now you're not the
only one selling purple-polka-dotted purses anymore. What can you
do? Develop more products! Stretch your imagination. Come up with
some unique ideas that will either improve upon your existing
products or design new ones. Come up with a line of new accessories,
new color schemes, new sizes and styles. Don't try to copy what your
competitors are doing, do something different and unique. Express
your own creativity.
- They help you to stretch out of your comfort zones.
Perhaps you
have a solid customer base and haven't had to invest much in
promoting your company until now. But the attention is slowly
beginning to drift away from you. Now you need to work a little
harder at your level of visibility. You can advertise some sales or
special promotions, get more involved with your local community, or
donate a portion of sales to a worthy cause.
Become as visible as you can in your community. Whether you have an
online business or a brick and mortar one, you need to remain in
your customers' minds. Put yourself and your company out there
whenever you can. Be noticeable, be memorable.
- They force you to charge reasonable prices.
This sounds like a bad
thing, but really it's not. Think of yourself as a consumer. Aren't
you always looking for good value for your money? Of course you are.
And so are your customers! While it's great to be earning a lot of
money for your products, you also want to be fair to your customers
if you want them to come back again. No one likes to feel like
they're being over-charged or ripped off. You may need to explore
different suppliers and materials in order to keep your prices in
line, but your customers will thank you for it by returning again
and again.
These can be extremely profitable for both
parties, if they're done right. Perhaps you and your competitor can
offer discounts to the other's customers and do some cross-promotion
for each other. Promote your competitor's purses and she will
promote your scarves and shoes. Swap ads in each other's
newsletters. Think of some ways in which both of you could work
together to benefit yourselves, as well as your customers. Build
each other up, rather than trying to tear each other down.
These concepts become a little more challenging when applied to
distributors who work for the same company, but it's still possible
to find ways to work together in growing your businesses. Perhaps
you can co-host a home-business seminar and share in the product
sales and recruits. Share the costs of advertising in a prominent
publication and split the responses.
Or each of you can target different markets and give referrals to
each other. Working together will ultimately result in more sales
for your company, which will benefit both of you also!
Competition can seem threatening at times, but the truth is, there is
room for all of us! Just think about the popular burger places in the
world today. I can think of at least 4 or 5 well-known ones, including
the two most popular that are usually found within blocks of each other
in any city—or sometimes right next door to each other! These
companies earn billions of dollars a year. Look at how these companies
keep encouraging each other to do better. In their competition, they are
creating menus that have items for only $1, new value meal combinations,
new sandwiches and salads, later hours and more.
It's benefiting the consumer by giving them more choices and better
value for their money, and it's benefiting the burger places by earning
them more money. It's a win-win situation all around.
So the next time you see one of your competitors, smile, wave and
say, "THANKS!"
About The Author: Wendy Betterini is a freelance writer, web designer
and owner of http://www.CreativeWorkAtHome.com,
a resource center for home business owners and telecommuters. Visit today for information on how to make your work at home
experience successful.