Make sure you're well-informed about EVERYTHING related to the creation and maintenance of your website. That way, you'll be prepared if you need to modify your website and your web designer seems to have dropped off the face of the earth. With the right information, you or another web designer will be able to pick up where your old designer left off.
Immediately following completion of your website, be sure to request:
- Copies of all website graphics including LAYERED (that’s important!) graphics files (Photoshop, Illustrator, etc.) and any stock photos the designer purchased on your behalf.
- All access information (username, password, website, phone number, etc.) for your:
- domain name registrar
- hosting company
- shopping cart
- any special applications needed to maintain elements of your site (like your menu or search application).
When your business needs to make an urgent change to the website, you will NOT want to be wasting days, weeks or months trying to track down the above information from a web designer who might be Missing in Action. And when you do get the information, remember to keep it in a safe place!